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Serving Highland, CA and surrounding areas. (909) 737-6946
Effective Date: January 1, 2026
By accessing or using the website located at highlanddeckandfence.com (the "Site"), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the Site. These Terms apply to all visitors, customers, and others who access or use the Site.Highland Deck and Fence reserves the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the revised Terms.
Highland Deck and Fence is a licensed contractor based in Highland, CA providing deck construction, fence installation, and outdoor structure services to residential and commercial customers in the Inland Empire region of Southern California.
Information on this Site - including service descriptions, project photos, and content - is provided for general informational purposes only. Nothing on this Site constitutes a binding offer or guarantee of service availability, pricing, or timeline. All services are subject to a written contract signed by both parties before work begins.
Free on-site estimates are provided without obligation. An estimate is a good-faith projection of the cost of a project based on the information available at the time of the visit. It is not a binding contract.
A binding contract is established only when both parties have signed a written agreement that specifies the scope of work, materials, price, and project timeline. Any changes to the scope of work after the contract is signed must be agreed to in writing by both parties through a change order. Changes may affect the total price and project timeline.
Prices are quoted in U.S. dollars and are valid for the period specified in the written estimate. Material prices are subject to change due to market conditions, and any adjustments will be communicated in writing before additional costs are incurred.
Project start dates are scheduled based on permit approval, material availability, and our current workload. We will provide a projected start date in the written contract, but this date may change due to factors outside our control, including weather, permit processing delays, or material supply issues.
If you need to cancel or reschedule a project, please contact us as soon as possible. Specific cancellation terms, including any applicable deposit refund policies, are outlined in your written contract.
We reserve the right to cancel or reschedule work due to unsafe weather conditions, site access issues, or other circumstances that make it impractical or unsafe to proceed.
Payment terms are specified in the written contract for each project. In general, we require a deposit at contract signing, progress payments at agreed milestones, and a final payment upon project completion and customer walkthrough.
California law limits the deposit a licensed contractor may collect before work begins. We comply with all applicable California Contractors State License Board regulations on deposits and progress payments.
Past-due balances may be subject to interest charges as specified in the written contract. We reserve the right to suspend work on a project if payment obligations are not met.
Where required by local law, Highland Deck and Fence will obtain the necessary building permits before construction begins. Permit fees are the responsibility of the customer and will be included in the project estimate.
The customer is responsible for obtaining any required HOA approvals before work begins. We will assist in preparing materials for HOA submission, but we cannot guarantee HOA approval. Delays caused by HOA review are outside our control and may affect the project timeline.
We stand behind the quality of our workmanship. Specific warranty terms for labor are outlined in each written contract.
Materials used in your project carry the manufacturer's warranty where applicable. We do not extend or modify manufacturer warranties. Warranty claims for materials must be submitted through the manufacturer's process.
Warranties do not cover damage caused by misuse, abuse, neglect, failure to follow maintenance recommendations, acts of nature, or modifications made by anyone other than Highland Deck and Fence.
To the fullest extent permitted by applicable law, Highland Deck and Fence and its owners, employees, and subcontractors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to any project or services provided, even if advised of the possibility of such damages.
Our total liability to you for any claim related to a project shall not exceed the total amount paid by you to us for that specific project. This limitation applies whether the claim is based on contract, tort, negligence, strict liability, or any other legal theory.
The content on this Site is provided on an "as is" and "as available" basis without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. We reserve the right to modify, suspend, or discontinue any part of the Site at any time without notice.
All content on this Site - including text, images, logos, and design - is the property of Highland Deck and Fence or its content providers and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or use any content from this Site without our written permission.
We hope to resolve any concerns or disputes directly. If you have a problem with our work, please contact us first at contact@highlanddeckandfence.com or (909) 737-6946. We will make a good-faith effort to address your concern promptly.
If a dispute cannot be resolved informally, it shall be resolved through binding arbitration in Highland, CA, in accordance with the commercial arbitration rules of the American Arbitration Association. The arbitrator's decision shall be final and binding. Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction where necessary to prevent irreparable harm.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding related to these Terms that is not subject to arbitration shall be brought exclusively in the state or federal courts located in San Bernardino County, California.
We reserve the right to update or modify these Terms and Conditions at any time. Changes become effective when posted on this page with a revised effective date. Your continued use of the Site after changes are posted constitutes acceptance of the updated Terms.
If you have questions about these Terms and Conditions, please contact us:
Highland Deck and Fence
7462 Catalpa Ave, Highland, CA 92346